{"id":80,"date":"2026-05-04T09:50:10","date_gmt":"2026-05-04T09:50:10","guid":{"rendered":"https:\/\/digitalbloke.com\/?page_id=80"},"modified":"2026-05-04T09:51:30","modified_gmt":"2026-05-04T09:51:30","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/digitalbloke.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"80\" class=\"elementor elementor-80\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd53e3 e-flex e-con-boxed e-con e-parent\" data-id=\"5dd53e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc1f27f elementor-widget elementor-widget-html\" data-id=\"cc1f27f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section id=\"returns-digitalbloke\" class=\"policy-block\">\n  <style>\n    .policy-block {\n      --black: #000000;\n      --text-muted: #555555;\n      --bg: #f7f7f7;\n      --card-bg: #ffffff;\n      --line: #dddddd;\n\n      font-family: 'Montserrat', system-ui, sans-serif;\n      padding: 60px 20px;\n      color: var(--black);\n      background: var(--bg);\n    }\n\n    .policy-block .container {\n      max-width: 950px;\n      margin: 0 auto;\n      line-height: 1.7;\n      background: var(--card-bg);\n      border: 1px solid var(--line);\n      border-radius: 24px;\n      padding: 45px;\n      box-shadow: 0 12px 35px rgba(0,0,0,0.08);\n    }\n\n    .policy-block h1 {\n      text-align: center;\n      font-size: clamp(28px, 4.5vw, 40px);\n      font-weight: 800;\n      color: var(--black);\n      margin-bottom: 10px;\n      position: relative;\n    }\n\n    .policy-block h1::after {\n      content: \"\";\n      display: block;\n      width: 70px;\n      height: 4px;\n      background: var(--black);\n      margin: 12px auto 28px;\n      border-radius: 2px;\n    }\n\n    .policy-block h2 {\n      font-size: 20px;\n      color: var(--black);\n      font-weight: 700;\n      margin-top: 34px;\n      margin-bottom: 10px;\n      border-left: 4px solid var(--black);\n      padding-left: 12px;\n    }\n\n    .policy-block p,\n    .policy-block li {\n      font-size: 15px;\n      color: var(--text-muted);\n      margin-bottom: 10px;\n    }\n\n    .policy-block strong {\n      color: var(--black);\n      font-weight: 800;\n    }\n\n    .policy-block ul {\n      list-style: disc;\n      margin: 6px 0 14px 20px;\n      padding-left: 10px;\n    }\n\n    .policy-block hr {\n      border: none;\n      border-top: 1px solid var(--line);\n      margin: 30px 0;\n    }\n\n    .policy-block a {\n      color: var(--black);\n      text-decoration: underline;\n      font-weight: 700;\n    }\n\n    .policy-block .update {\n      text-align: right;\n      font-size: 13px;\n      color: var(--text-muted);\n      margin-top: 30px;\n      font-style: italic;\n    }\n\n    @media(max-width: 680px) {\n      .policy-block {\n        padding: 45px 15px;\n      }\n\n      .policy-block .container {\n        padding: 28px 22px;\n      }\n    }\n  <\/style>\n\n  <div class=\"container\">\n    <h1>Return & Refund Policy \u2013 DigitalBloke<\/h1>\n\n    <p>This policy governs the right of withdrawal, returns, refunds, and exchanges for purchases made on <strong>digitalbloke.com<\/strong>.<\/p>\n\n    <hr \/>\n\n    <h2>1) Withdrawal period (14 days)<\/h2>\n    <p>Under Articles 52 and following of the Consumer Code, the customer may withdraw from the contract, without providing any reason, within 14 days:<\/p>\n    <ul>\n      <li>from the physical delivery of the product (for a single item);<\/li>\n      <li>from the delivery of the last item (for orders with multiple items shipped separately).<\/li>\n    <\/ul>\n\n    <h2>2) How to exercise withdrawal<\/h2>\n    <ul>\n      <li>Send an explicit notice to <strong>info@digitalbloke.com<\/strong> indicating your order number, products to return, name, and contact details;<\/li>\n      <li>Ship the goods to the address provided by our customer support within 14 days of sending the notice;<\/li>\n      <li>Include proof of purchase in the package (order confirmation email or receipt).<\/li>\n    <\/ul>\n    <p>Return shipping costs are borne by the customer, unless otherwise specified in writing by DigitalBloke.<\/p>\n\n    <h2>3) Return eligibility<\/h2>\n    <ul>\n      <li>Product must be intact, unused, and in perfect condition;<\/li>\n      <li>Complete with original packaging, accessories, labels, and manuals;<\/li>\n      <li>Properly packaged to avoid damage during transport.<\/li>\n    <\/ul>\n    <p>DigitalBloke reserves the right to refuse returns that do not meet these conditions or to apply a deduction to the refund.<\/p>\n\n    <h2>4) Products excluded from withdrawal<\/h2>\n    <ul>\n      <li>Customized or made-to-order products;<\/li>\n      <li>Sealed goods that cannot be returned for hygiene or health reasons (if opened after delivery);<\/li>\n      <li>Goods that may deteriorate or expire quickly.<\/li>\n    <\/ul>\n\n    <h2>5) Legal warranty and defect replacements<\/h2>\n    <p>For defective or non-conforming products, the 24-month legal warranty applies.<\/p>\n    <p>Report the issue within 2 months of discovery to <strong>info@digitalbloke.com<\/strong> including photos or videos of the defect and your order number.<\/p>\n    <p>DigitalBloke will repair or replace the product free of charge; if not possible, a price reduction or refund will be issued.<\/p>\n\n    <h2>6) Refunds<\/h2>\n    <ul>\n      <li>For orders paid by cash on delivery, the refund will be made via bank transfer to the IBAN provided by the customer.<\/li>\n      <li>You will receive an email confirmation after the return inspection;<\/li>\n      <li>For products that are not intact or missing components, a partial refund may apply.<\/li>\n    <\/ul>\n\n    <h2>7) Promotional items<\/h2>\n    <p>Any specific conditions for sale items or special promotions will be clearly indicated on the product page at the time of purchase.<\/p>\n\n    <h2>8) Exchanges<\/h2>\n    <ul>\n      <li>Contact <strong>info@digitalbloke.com<\/strong> within 14 days of delivery;<\/li>\n      <li>You will receive detailed return instructions;<\/li>\n      <li>Shipping costs for exchanges are the customer\u2019s responsibility.<\/li>\n    <\/ul>\n\n    <h2>9) Delays in refunds<\/h2>\n    <p>If the refund is not yet visible, first check your account or contact your payment provider. For further issues, contact us at <strong>info@digitalbloke.com<\/strong>.<\/p>\n\n    <h2>10) Return address<\/h2>\n    <p><strong>\n     EASY PEASY GROUP LIMITED\nRasha Altaher\nFLAT\/RM A 15\/F GOLDFIELD INDUSTRIAL BUILDING 144-150 TAI LIN PAI ROAD\nKwai Chung\nHong Kong\n    <\/strong><\/p>\n\n    <h2>11) Contact<\/h2>\n    <p>\ud83d\udce7 Returns & refunds support: <strong>info@digitalbloke.com<\/strong><\/p>\n\n    <p class=\"update\">\u270d\ufe0f Last updated: May 2026<\/p>\n  <\/div>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6849f8e e-flex e-con-boxed e-con e-parent\" data-id=\"6849f8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53e5b3a e-flex e-con-boxed e-con e-child\" data-id=\"53e5b3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3313afd e-flex e-con-boxed e-con e-child\" data-id=\"3313afd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-796a9fa elementor-widget elementor-widget-image\" data-id=\"796a9fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/digitalbloke.com\/index.php\/homepage\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"150\" src=\"https:\/\/digitalbloke.com\/wp-content\/uploads\/2026\/05\/LOGO-NEW.png\" class=\"attachment-large size-large wp-image-22\" alt=\"\" srcset=\"https:\/\/digitalbloke.com\/wp-content\/uploads\/2026\/05\/LOGO-NEW.png 800w, https:\/\/digitalbloke.com\/wp-content\/uploads\/2026\/05\/LOGO-NEW-300x56.png 300w, https:\/\/digitalbloke.com\/wp-content\/uploads\/2026\/05\/LOGO-NEW-768x144.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0361d0 elementor-widget elementor-widget-heading\" data-id=\"c0361d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We offer a reliable and convenient e-commerce platform, connecting people with products that improve their daily lives.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-086fbd7 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"086fbd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@digitalbloke.com<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-669429a e-flex e-con-boxed e-con e-child\" data-id=\"669429a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04c69b2 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"04c69b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/digitalbloke.com\/index.php\/homepage\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">HOMEPAGE<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/digitalbloke.com\/index.php\/about-us\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">ABOUT US<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/digitalbloke.com\/index.php\/contact-us\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">CONTACT US<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97e9600 e-flex e-con-boxed e-con e-child\" data-id=\"97e9600\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb4ebec elementor-widget elementor-widget-heading\" data-id=\"fb4ebec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LINKS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02b572c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"02b572c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/digitalbloke.com\/index.php\/privacy-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">PRIVACY POLICY<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/digitalbloke.com\/index.php\/cookie-policy\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">COOKIE POLICY<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/digitalbloke.com\/index.php\/terms-conditions\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">TERMS &amp; CONDITIONS<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/digitalbloke.com\/index.php\/shipping-policy\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SHIPPING POLICY<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/digitalbloke.com\/index.php\/refund-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">REFUND POLICY<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf7fe89 e-con-full e-flex e-con e-child\" data-id=\"cf7fe89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-709e7b7 e-flex e-con-boxed e-con e-child\" data-id=\"709e7b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc7c714 elementor-widget elementor-widget-heading\" data-id=\"fc7c714\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">EASY PEASY GROUP LIMITED\nFLAT\/RM A 15\/F GOLDFIELD INDUSTRIAL BUILDING 144-150 TAI LIN PAI ROAD\nKwai Chung\nHong Kong<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &#038; Refund Policy \u2013 DigitalBloke This policy governs the right of withdrawal, returns, refunds, and exchanges for purchases made on digitalbloke.com. 1) Withdrawal period (14 days) Under Articles 52 and following of the Consumer Code, the customer may withdraw from the contract, without providing any reason, within 14 days: from the physical delivery of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-80","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/digitalbloke.com\/index.php\/wp-json\/wp\/v2\/pages\/80","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitalbloke.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/digitalbloke.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/digitalbloke.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalbloke.com\/index.php\/wp-json\/wp\/v2\/comments?post=80"}],"version-history":[{"count":4,"href":"https:\/\/digitalbloke.com\/index.php\/wp-json\/wp\/v2\/pages\/80\/revisions"}],"predecessor-version":[{"id":84,"href":"https:\/\/digitalbloke.com\/index.php\/wp-json\/wp\/v2\/pages\/80\/revisions\/84"}],"wp:attachment":[{"href":"https:\/\/digitalbloke.com\/index.php\/wp-json\/wp\/v2\/media?parent=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}